Your FreshDirect order will be fulfilled and delivered directly to the address you've indicated. Note that if you don't hit the minimum basket amount (which varies by city), you may have to pay an additional delivery fee - in New York, that's $5.99. You also have the option of adding a tip, which we highly suggest as the shopper is performing a timely and laborious task. They will also not be collecting the bags in which groceries are delivered at this time and encourage customers to keep and reuse them.Īt this point, you're welcome to add an address (if you haven't already), select a delivery time, and add a payment method.

Out of caution, FreshDirect's delivery personnel will only bring your order up to your door, but will not enter your home due to health concerns. We've had luck placing orders a few days in advance, so we suggest doing that when possible. Product credits, including those for missing bags, can be obtained with the 'Request a Credit' tool on their Help page. We look forward to testing this new service soon.ĭue to the novel coronavirus, FreshDirect is currently experiencing very high demand and inventory shortages, so you may not receive every product you select. FreshDirect has also announced that it's discontinuing FoodKick and rebranding as FreshDirect Express, which promises delivery within two hours in Manhattan, Brooklyn, and parts of Queens, NY. But if you're in these areas, FreshDirect might be the convenient grocery store solution you're looking for.

One consideration is that the service is limited to certain areas of New York, New Jersey, Connecticut, Pennsylvania, Delaware, and Washington, DC. You select items you need, a shopper will shop them at a grocery store, and then they'll deliver to your door - it's that simple and there's no membership fee.Īfter using it ourselves for years, we've experienced how much easier the site is to navigate than any grocery store aisle, and how much time and effort we've saved from going to the store ourselves. FreshDirect makes it easier to pick up fresh produce, ready-to-eat entrees, and even alcohol. FreshDirect is an online grocery delivery service that makes it convenient for those who can't make it to the grocery store.

Fresh direct